Policy & Shipping

*If you would like a change in color, message me to see if it is something I can do.*

Each set includes 10 soft gel nails that will provide you with a comfortable and lightweight nail enhancement.

*Shop Policies*

- There are no refunds, cancellations, or exchanges.
• Refunds for wrong sizing are not acceptable, however, if there are any issues with your order feel free to contact us and let us know so we can fix it.
• Cancellations are not possible because all sets are made to order immediately to maintain a fast processing time.
• Due to hygienic reasons, we are unable to accept exchanges.
- We are not responsible for any lost, stolen, or damaged items
• Once we drop off your package at the post office, we are not responsible for what happens after
• Please ensure that your address you input is correct, we will not give a refund or send out a new order for incorrect information.

Due to the nature of designing our handmade nails, designs may vary slightly as they are all one of a kind. Different display monitors may slightly distort the lighting color of the photos. These are custom products and cannot be returned. Therefore, you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable.

I strive to provide the best quality products and customer experience, so please let me know if there is anything we can do to help you during this process.

*Processing Time*
It usually take around 7-28 days for a set to be created and shipped depending on what is ordered, however please keep in mind that it can get very busy! (All sets are made to order, not pre-made)

*Want a custom design?*
Message me with your ideas for a custom design and I will let you know if I can do it for you.

***Thank you for supporting our small business and for choosing Zwavey for your custom orders***